Live Expert Support
for your Team
Real human experts, certified as Microsoft Office Specialists, answer questions live while learners practice directly inside each course.
What is an Online Teacher ?
The Online Teacher is a live, in-platform channel that supports learners while they practice and complete their Ninja Excel courses. It lets them resolve questions without breaking their learning flow.
Learners can reach out about course content, platform navigation, or basic technical issues, all in one place.
Unlike most online training programs, learners are not left alone with the material. They receive real human support from Microsoft Office Specialists who provide clear and practical answers.
What benefits does the Online Teacher offer your Team?
The Online Teacher ensures questions are answered at the moment they impact learning:
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Immediate responses:
Questions are addressed within minutes and learners receive clear answers quickly, without losing momentum.
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Live pedagogical support:
Microsoft Office Specialists guide learners without giving away the final answer, reinforcing the Learning-by-Doing approach.
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Higher completion rates:
fewer blockers and less frustration lead to more certifications completed across your team.
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Time savings for HR and team leaders:
you no longer need to handle individual questions; all support is managed directly inside the platform.
94.5% learner satisfaction
with the support received through the Online Teacher.
Source: Data obtained from user responses between January 1 and December 1, 2025.
Want to see the Online Teacher in action ?
Talk with a specialist and discover how real-time support helps your teams progress confidently inside the Ninja Excel platform.
Who benefits from the Online Teacher ?
The impact of the Online Teacher is visible across different roles and levels of the organization. Each area finds clear, practical value in having real-time guidance available inside the platform.
Operational teams and individual contributors (analysts and specialists)
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Quick answers without depending on their direct manager.
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Confidence to apply what they learn in their daily role.
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Higher motivation to complete their certification.
Leaders in strategic areas
(Operations, Finance, Technology)
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Teams move forward without interrupting their progress
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Immediate support that removes blockers and avoids delays.
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More time available to focus on strategy and decision-making.
People &
HR Teams
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Fewer individual questions to manage.
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Clear indicators of learner progress and satisfaction.
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More consistent certification completion across training programs.
Online Teacher vs. training without live support
Why human support improves online learning
Research in digital learning shows that people learn faster and gain confidence when they can resolve questions the moment they appear. The Online Teacher provides that support inside Ninja Excel.
Live help improves learning continuity
Support during the task accelerates results
3. A clear advantage over live, trainer-led classes
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In traditional synchronous training, questions can only be asked at specific moments. If the question appears outside that window, the chance to solve it is lost.
With the Online Teacher, learners can ask questions exactly when they need help, which prevents blockers and keeps learners progressing with confidence.
4. Consistent results inside Ninja Excel
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The Online Teacher holds a 91% satisfaction score based on direct learner evaluations inside the platform.
Testimonios de
empresas que capacitan con Ninja Excel
"Luego de Ninja Excel la mejora es evidente en nuestros equipos: La capacitación fue útil y la calidad en los reportes fue un antes y un después."
Javier Isla
"Luego de Ninja Excel la mejora es evidente en nuestros equipos: La capacitación fue útil y la calidad en los reportes fue un antes y un después."
Javier Isla
"Luego de Ninja Excel la mejora es evidente en nuestros equipos: La capacitación fue útil y la calidad en los reportes fue un antes y un después."
Javier Isla
"Luego de Ninja Excel la mejora es evidente en nuestros equipos: La capacitación fue útil y la calidad en los reportes fue un antes y un después."
Javier Isla
Frequently Asked Questions
Who responds to questions in the Online Teacher?
How quickly do learners get a response?
What types of questions can be resolved through the Online Teacher?
What topics are not handled by the Online Teacher?
When is the Online Teacher available?
What impact does the Online Teacher have on training results?
Clear answers
from real Excel experts
The Online Teacher supports your teams live inside the Ninja Excel platform, helping every learner move forward with confidence and complete their certification.
